Numb3rs: Offshore Vendors headcount & attrition 2009
Here are some attrition numbers for some of the vendors as per their last quarterly report ( End of Dec 2009).
1) Infosys:
Attrition at 11.6%,
Total Employee Strength 109,882,
Net Addition this quarter 44,29 (Additional Details)
2) TCS:
Attrition Rate – 11.5% ( IT Services – 10.8%, BPO – 18.3%)
Total Employee Strength 143,761
Net Addition 7,692 (Additional Details)
3) Wipro:
Attrition Rate – IT services – 14.3%, BPO – 15%)
Total Employee Strength 102,746
Net Addition 4,855
4) Cognizant:
Attrition Rate: 11.2%
Total Employee Strength: 73,400
Net Addition : 10,300 ( includes UBS acquisition) (Additional Details)
5) Genpact:
Attrition Rate: 23% ( Pure play BPO firms have higher attrition)
Total Employee Strength: 38,600
Net Addition : 2,400 (Additional Details)
6) WNS:
Attrition Rate: 31% ( Pure play BPO firms have higher attrition)
Total Employee Strength: 21,392
Net Addition : 149 (Additional Details)
7) Syntel:
Attrition Rate: 11.2%
Total Employee Strength: 12,567
Net Addition : 1,080
iGate:
Attrition Rate:
Total Employee Strength: 6,910
Net Addition : 530
9) HCL Technologies:
Attrition Rate: IT Services – 12.8%, BPO Services – 21%
Total Employee Strength: 55,688
Net Addition : 1,691
10) EXL Services:
Attrition Rate: 22.6% ( billable)
Total Employee Strength: 10,736
Net Addition : 243
10) mPhasis :
Attrition Rate:
Total Employee Strength: 35,690
Net Addition : 2,166


