Archive for November, 2009
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WNS wins F&A contract from Chiquita
SOURCE: Press Release DATE: Nov 30th, 2009 WNS wins an F&A contract from Chiquita Brand International. For pure play BPO providers, F&A is kind of like their bread and butter. The challenge faced by pure play BPO providers still con
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Credit Suisse to increase headcount in their Mumbai center
SOURCE: Reuters DATE: Nov 30th, 2009 Credit Suisse is one of the few organization which is looking to continue to up their captive operations in India while their peers look at shedding their captive operations in India. According to Reuters, Cre
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Wipro sets up second center in China
SOURCE: Financial Express DATE: Nov 25th, 2009 Wipro goes to Chengdu. The site is the second center in China for Wipro, their first center is setup in Shanghai. More..
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CSC signs $2.9B contract with Zurich Financial
SOURCE: Press Release DATE: Nov 26th, 2009 CSC (NYSE: CSC) announced today that it has signed a ten-and-a-half year master service agreement with Zurich Financial Services Group (Zurich) for data center and information technology (IT) infrastruct
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Infosys to reduce exposure to Auto sector, focus on Aerospace engineering services
SOURCE: EconomicTimes DATE: Nov 25th, 2009 Infosys is looking to reduce their exposure to the auto industry in the US for engineering services and focus on aerospace industry. It is not just Infosys but any firm which has exposure to the troubled
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Infosys KPO Head leaves the firm
SOURCE: EconomicTimes DATE: Nov 25th, 2009 Joydeep Mukherjee, head of Knowledge Process Outsourcing (KPO) puts in his papers too. This is after recent resignation of the CEO of Infosys BPO leaving the firm. Looks like Infosys BPO will have to get
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Parag Patankar appointed CEO of 3i Infotech BPO
SOURCE: Business Standard DATE: Nov 25th, 2009 Parag Patankar who was an EVP with Development Credit Bank and was also their Chief Operations and Technology Officer was appointed as the CEO of 3i Infotech BPO. More..
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Ritesh Idnani to be the next Infosys BPO head ?
SOURCE: TechGoss DATE: Nov 24th, 2009 Street talk on Infosys next BPO head. Ritesh is credited with building the financial services BPO practice for Infosys BPO. The other contender for the position seems to be Swami Swaminathan , current
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Notes from recent Legal Process Outsourcing conference
SOURCE: The Lawyer DATE: Nov 23rd, 2009 Notes from Legal process outsourcing conference MORE..
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Britain’s Royal Mail group squeezes saving from outsourcing by reducing
SOURCE: BusinessWeek DATE: Nov 23rd, 2009 A case study of how Britain's Royal Mail reduced cost savings by reducing the services they need from their outsourcing providers. Royal Mail outsources to CSC, BT and Steria to manage their data center
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