ANZ to move mortgage processing jobs to India
SOURCE: Australian Business
DATE: July 8th, 2009
ANZ will outsource its mortgage processing operations and move to full automation, affecting 248 jobs, mostly in Sydney, Brisbane and Perth.
The move, which was announced to staff yesterday, will result in a further expansion of the bank’s Bangalore operations in India.
About 40 jobs will be relocated to the fast-growing facility, with ANZ activating the $10 million program it jointly announced with the Finance Sector Union last month to retrain employees affected by the controversial practice of offshoring.
A further 150 workers are expected to be absorbed by the two external service providers, one of which is believed to be Perpetual, which will undertake the document processing.
