Aegis, an Essar group BPO firm to buy Australian firm UCMS
Date: May 15th, 2009
Aegis communication an Essar group BPO firm has agreed to buy UCMS Group, an Australian outsourcing firm for around $36 million USD. Aegis has continues to grow inorganically and over the past year has acquired AOL support center in India, Peoplesupport for $250 million.
Aegis employee strength: 32,000
In a recent interview , Aegis CEO Aparup Sengupta mentioned that the firm has acquired 11 companies during the last four years. Revenues of $500, million.
The CEO credit’s their merger success to the five 9’s. We complete the integration process in 9 hours, 9 days, 9 weeks and 99 days!!
The new organisational strategy is charted out in 9 hours. In 9 days, we roll out the key performing indicators for both the teams. We complete the entire integration process in 99 days. In 9 weeks, we run the business operating metrics. The process helps to integrate, involve and inspire the workforce after a merger.



