Aegis, an Essar group BPO firm to buy Australian firm UCMS

Date: May 15th, 2009

AegisUCMS

Aegis communication an Essar group BPO firm has agreed to buy UCMS Group, an Australian outsourcing firm for around $36 million USD. Aegis has continues to grow inorganically and over the past year has acquired AOL support center in India, Peoplesupport for $250 million.

Aegis employee strength: 32,000

In a recent interview , Aegis  CEO Aparup Sengupta mentioned that the firm has acquired 11 companies during the last four years. Revenues of $500, million.

The CEO credit’s their merger success to the five 9’s.  We complete the integration process in 9 hours, 9 days, 9 weeks and 99 days!!

The new organisational strategy is charted out in 9 hours. In 9 days, we roll out the key performing indicators for both the teams. We complete the entire integration process in 99 days. In 9 weeks, we run the business operating metrics. The process helps to integrate, involve and inspire the workforce after a merger.

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