HCL working for Missouri Employers Mutual
SOURCE: Press Release
DATE: June 25th, 2008
HCL Technologies Ltd. (“HCL”), India’s leading global IT services company, today announced Missouri Employers Mutual (MEM), the state’s workers compensation market leader, has selected HCL as the systems integrator for implementing Guidewire ClaimCenter® as its new claims system. HCL will assist Missouri Employers Mutual in the configuration, integration, data conversion and claims reporting aspects of the Guidewire ClaimCenter implementation, serving as the firm’s IT partner and driving its transformation in claims processing.”HCL’s extensive experience implementing market leading claims and policy administration packages with investments in implementation solution accelerators have delivered low-risk and cost effective solutions to property and casualty carriers for many years,” said Prasanna Satpathy, senior vice president and head, Banking, Financial Services and Insurance Group, HCL America. “We look forward to collaborating with Missouri Employers Mutual to streamline and reduce risk in the claims transformation process and increase value to their customers.”
Guidewire ClaimCenter enables innovation in claims, using flexible business rules to optimize the claim process and automatically monitor all operations to catch exceptions and eliminate errors. ClaimCenter’s modern architecture, web client, XML-based configuration and web services support ensure lower total cost of ownership in any environment. Claims executives can define and enforce their preferred claim handling practices, and can refine those practices over time.
“We see successfully implementing ClaimCenter as critical to delivering the level of customer service encompassed in the vision and mission of MEM. Therefore, selecting the right implementation partner was very important to us. HCL’s experience, breadth of resources and flexible sourcing options made them an excellent fit for what we are trying to accomplish,” said Michael Foerst, CIO, Missouri Employers Mutual. “We are pleased with HCL’s implementation approach in a global delivery model leveraging the proposed solution accelerators in areas of data conversion, integration and reporting related to claims.”
HCL’s Global Insurance Practice offers business-driven technology solutions to the insurance industry worldwide, with in-depth experience and competence in domain, technology, tools and test methodologies that help customers cope with today’s complex business challenges in the insurance sector.
HCL pioneered the concept of setting up an independent Insurance Solutions Development center to focus on delivering unparalleled domain and technology skills for global insurers. The dedicated center in India has successfully completed more than 100 major insurance assignments spanning life insurance, P&C insurance and reinsurance.
About Missouri Employers Mutual Insurance
MEM is the No. 1 workers compensation insurance company in Missouri. Headquartered in Columbia, MEM is a mutual insurance company benefiting its policyholders — the employers of Missouri. With offices located in Springfield, Kansas City and St. Louis, MEM is dedicated to providing policyholders with exceptional customer service, quality loss prevention expertise and timely, personal claims management. MEM’s mission is to provide innovative, cost-effective solutions employers need to create safe, healthy and injury-free workplaces, and is committed to building long-term, sustainable growth to maximize policyholder value. For more information please visit http://www.mem-ins.com.
About HCL’s Banking, Financial Services and Insurance Group
HCL Technologies’ Banking, Financial Services and Insurance Group is built on domain competencies spanning Retail and Corporate Banking, Capital Markets and Insurance. Partnering with this large financial institution, HCL has delivered significant transformational projects that go beyond cost reduction, offering value additions through productivity gains and value multiplication through redesigned and reengineered processes. HCL’s Retail and Corporate Banking Services practice is aligned on the basis of the expertise and capabilities the company has acquired in the various micro-verticals of core banking, loans and mortgages, treasury and cash, trade finance, cards, multi-channel and private banking. The company’s Global Insurance Practice, driven through a dedicated Insurance Service Development Centre, has proven delivery capabilities in Life Insurance and Pension, Property and Casualty Insurance (Non-life insurance) and Reinsurance. For more information please visit http://www.hcltech.com/financial-services/.
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