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Supply side challenges for IT/BPO in India
With the market demand ramping up for Indian IT and BPO vendors, finding and keeping right talent is once again becoming an important vendor management discussion for the clients and a high priority HR discussion for the IT/BPO firms. As a number of clients continue to be cautious on the economy, off shoring work has steadily ramped up. Less stellar than the earlier growth, the off shoring growth is evident in the quarterly earnings of off shoring firms and the ramp up of hiring targets by these firms. With a post recession up tick in the demand for off shoring services, a ...
Automation – The HP way and the new competitor for your job
HP announced today that it plans to reduce 9,000 employees in their enterprise services business unit and automate the service offerings to their customers. The task will involve consolidating data centers, management platforms and automate delivery to their customers including data center management. Over the last 18 to 20 months HP has been integrating EDS into their platform and has eliminated a number of job roles. HP had announced that it would layoff 24,600 people when it made the EDS acquisition. The new announcement of the 9,000 job cuts is in addition to the one announced earlier. As services move from ...
Insurance IT-BPO integrated offering – Genpact, Mastek announce strategic partnership
SOURCE: Press Release DATE: May 25th, 2010 This is a trend which we have been saying for some time now is going to be more of the norm over the next 9 to 12 months. Combination or partnership of mid size IT firms and pure play BPO firms as these firms look for next level of growth. As mid size IT firms struggle to find ways to rise above the noise of commoditized services and offerings and pure play BPO players look for non linear ways to grow their business, some of these partnerships are bound to happen. Mastek , is a mid size firm and our ...
You Bill Whip Thank Bangalore for sending jobs to India
DATE: May 14th, 2010 Confused. What you see as the headline is a translation of what was supposed to read : "Thank you Bill Halter for sending US jobs to Bangalore, India". This is part of an election campaign for the Arkansas senate seat election where the current Lieutenant Governor Bill Halter is up against the sitting Senator, Democrat Blanche Lincoln. It looks like google translation at work literary translating halter into 'whip' in Hindi. A number of ads taken out by Americans for Job Security have targeted the outsourcing support by Governor Bill Halter during his days on the board of WebMethods (Thank You). ...
Frugal Innovation – From India to rest of the world
APRIL 21st, 2010 Everyone is looking at ways to define and quantify innovations. A number of industry pundits have talked about shifting of innovation from the west to the emerging countries. 'Frugal innovation' - innovation done to satisfy needs of the bottom of the pyramid cost effectively has taken roots in developing countries like India. In India, despite the sheer number of potential consumers, the buying power of majority of people is less than 4% of the west. Combine that with the unique challenges of developing economies, be it infrastructure, politics, corruption, social nuances, innovation dollars are not something which are set aside ...
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TCS establishes firm footing in UK insurance markets
Tata Consultancy Services (TCS) has become the second-largest insurance business process outsourcing (BPO) provider in the UK, after winning two deals worth £250 million (around Rs1,800 crore). UK-based Capita is the number one player in this space.
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Wipro – A family business grooms its next leader
SOURCE: Wall Street Journal DATE: September 3rd, 2010 Wipro , a publicly traded firm recently announced that the son of it's founder Azim Premji is going to take the role of the Chief Strategy Officer reporting directly to the co-CEO of the firm.
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Deutsche Bank moves work back in house from Infosys
SOURCE: Times of India DATE: Sept 3rd, 2010 Deutsche Bank has moved work back in house from Infosys BPO for some of it's back office processing. Around 150 people have been offered jobs with the MNC captive in Bangalore at a salary 50% average hi
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Supply side challenges for IT/BPO in India
With the market demand ramping up for Indian IT and BPO vendors, finding and keeping right talent is once again becoming an important vendor management discussion for the clients and a high priority HR discussion for the IT/BPO firms. As a numbe
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Firstsource – Moving away from offshore only BPO model
SOURCE: EconomicTimes DATE: August 25th, 2010 In an interview with FirstSource new CEO, Matthew Vallance the article talks about the future growth strategies FirstSource is looking to grow their BPO business ( LINK). To compete with the larger
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Patni Computer Secures Seven-Year Contract With Serco Learning
SOURCE: StockMarketNews DATE: August 24th, 2010 IT and BPO services provider Patni Computer Systems Ltd. said it had secured a seven-year contract for the development and delivery of 'Progresso'--Serco's new information management platform for
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Mid size/small IT offshoring firms gaps widens with larger firms
DATE: August 24th, 2010 SOURCE: EconomicTimes The quarterly results are out for most of the offshoring vendors large and small for the quarter ending June 2010. Where the results show a back to business as usual for larger firms, the smaller and
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Wipro inks deal with Arcor Mittal
SOURCE: Press Release DATE: August 15th, 2010 Wipro Technologies, the global IT services business of Wipro Limited, announced that it has entered into a five year agreement with ArcelorMittal, a steel company, to consolidate and migrate its messa
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Is India ready to put to work the demographic advantage it has ?
Interesting article in Wall Street yesterday on the shift in demographics and how that affects Nation's Wealth by David Wessel (LINK ). The article quotes Dominique Strauss-Kahn who believes that shifting demographics will shift the wealth of natio
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Infosys Q1, 2011 : Facts, Earnings & Learnings
Q1,2011 Earnings: Quarter Ending June 2010 FACTS 38 new clients added. # of active clients - 590 341 million dollar clients, 26 50+ million dollar clients Top 10 client contribute 26.1% of revenue 137 Global Fortune 500 as clients and
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